Recognition Express Ireland Ltd - Privacy Notice
WHO WE ARE
At Recognition Express, we take your privacy seriously. Please read the following to learn more about
how, why and when we collect and process personal data.
Recognition Express Ireland Ltd is an Irish owned family run business that supplies name badges,
promotional items, id cards and internal signs.
Our postal address is Crossagalla Business Park, Ballysimon Road, Limerick. Tel 061-318181 / 1890-333444.
Our contact email address is sales@recognition.ie
WHAT DOES THIS PRIVACY STATEMENT COVER
This Privacy Statement covers our treatment of information that we gather when you are accessing or
using our Website or Services or when you contact us in any manner. We gather various types of
information, including information that identifies you as an individual (“Personal Information”).
We need to know your basic personal data in order to provide goods and services to you, process your
orders, provide you with marketing, tell you about our products and services. We will not collect any
personal data from you we do not need to provide and oversee this service to you
HOW WE USE YOUR PERSONAL DATA
We need to know your basic personal data in order to provide goods and services to you, process your
orders, provide you with marketing, tell you about our products and services. We will not collect any
personal data from you we do not need to provide and oversee this service to you
Provision of goods:
The information we collect may include names, addresses, phone number, email addresses, photos and
job titles:
– To register you up a new customer
– To process and delivery your order
– To process and complete transactions and send relative information, including transaction
confirmation, invoices, statements etc.
– To collect and recover money owed to us
– To respond to queries and comments and provide customer support
– To manage our relationship with you which may include notifying you about changes to our terms
or privacy policy or by asking you to leave a review
– To enable you to partake in a prize draw, competition or complete a survey
When you use our website, we collect certain information related to your device, such as your devices IP
address, referring website, what pages your device visited and the time that your device visited our
website. This i
PROCESSING PERSONAL DATA
Recognition Express has responsibility under legislation:
– To obtain and process data fairly
– To keep data only for explicit and lawful purposes
– To keep data safe and secure
– To keep data accurate, complete and up to date
– To ensure that data is adequate, relevant and not excessive
– To retain date for no longer that is necessary for the explicit purpose
– To give, on request, a copy of the data to the individual to whom they relate.
– To send customers technical alerts, updates, security notifications, and administrative
communications
– To investigate and prevent fraudulent activities, unauthorised access to the services and any
illegal activities
– To administer and protect our business and our site (including troubleshooting, data analysis,
testing, system maintenance, support, reporting and hosting of data)
– To use data analytics to improve our website, products/services, marketing, customer relationships
and experiences
– To make suggestions and recommendations to you about goods or services that may be of
interest to you
HOW DO WE SHARE AND DISCLOSE INFORMATION TO THIRD PARTIES
We do not rent or sell your Personal Information to anyone. We may share and disclose information
(including Personal Information) about our customers in the following limited circumstances:
We may share your information with third party vendors, consultants and other service providers who we
employ to perform tasks on our behalf. These companies include
Our payment processing providers, website analytics companies (e.g., Google Analytics), email service
providers, professional advisers including lawyers, bankers, auditors and insurers who provide consultancy,
banking, legal, insurance and accounting services.
If Recognition Express has received your personal information and subsequently transfers that information
to a third-party agent or service provider for processing, Recognition Express shall remain responsible for
ensuring that such third-party agent or service provider processes your Personal Information to the
standard required by the current data protection legislation applicable in Ireland.
We reserve the right to access, read, preserve, and disclose any information as necessary to comply with
a legitimate law or court order.
DATA SECURITY
We use appropriate technical, organizational and administrative security measures to protect any
information we hold in our records for loss, misuse, unauthorized access, disclosure, alteration and
destruction.
In addition, we limit access to your personal data to those employees, agents, contractors and other
third parties who have a business need to know such data. They will only process your personal data on
our instructions and they are subject to a duty of confidentiality.
DATA RETENTION
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for,
including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and
sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your
personal data, the purposes for which we process your personal data and whether we can achieve
those purposes through other means, and the applicable legal requirements.
In some circumstances we may anonymise your personal data (so that it can no longer be associated
with you) for research or statistical purposes in which case we may use this information indefinitely without
furtherr notice to you.
INFORMATION ACCESS
If you would like to access, review, update, rectify, and delete any Personal Information we hold about
you, or exercise any other data subject right available to you under the EU General Data Protection
Regulation (GDPR), please email us or write to us details below.
Recognition Express, Crossagalla Business Park, Ballysimon Road, Limerick
Tel: 1890 333 444 / 061-318181 Email: sales@recognition.ie
Please note that we may still use any aggregated and anonymised Personal Information that does not
identify any individual, and may also retain and use your information as necessary to comply with our
legal obligations.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). We
may need to request specific information from you to help us confirm your identity and ensure your right
to access your personal data (or to exercise any of your other rights). This is a security measure to ensure
that personal data is not disclosed to any person who has no right to receive it. We may also contact you
to ask you for further information in relation to your request to speed up our response. We try to respond
to all legitimate requests within one month. Occasionally it may take us longer than a month if your
request is particularly complex or you have made a number of requests. In this case, we will notify you
and keep you updated.
Your privacy matters to Recognition Express. In addition to our Terms and Conditions, this Privacy Policy details which of your personal/sensitive data is collected and the reasons for which it is processed:
This Website (www.recognitionexpress.ie) collects certain types of personal and sensitive data from time to time. Some information is collected from you and stored automatically, such as your IP address, your device information, or any cookies on your browser. This information is used to track the number of site visits, provide technical and other support, and personalize any content you see on the Website, for your utmost comfort and convenience in making purchases thereupon. Recognition Express may also receive information about you from a third party, including search engines, marketplace websites, and any other sources. Any and all such information made available publicly by you to the said third party shall be collected, stored, analyzed, and used by Recognition Express.
Certain other information is also collected by Recognition Express when it is entered into the Website by you. This includes your name, phone number, e-mail address, billing and shipping addresses, and any other information to facilitate the provision of goods and services by Recognition Express. Should you choose to create an account with Recognition Express, your user ID shall also be stored by Recognition Express along with password in encrypted form.
All information specified hereinabove shall be collected and retained by Recognition Express. This information will be collected, stored, and used for various purposes. Your data will be used to facilitate payment and issue invoices, as well as for processing any refunds or vouchers. It will also be used to notify you of offers, flash sales, and any other promotional events organized by Recognition Express.
The number of visits made by you to Recognition Express shall be used for marketing purposes, and to improve products sold on the Website. These are anonymized and aggregated and may be shared with third parties from time to time. Recognition Express also regularly runs marketing campaigns on social media and other websites, including on Facebook, Instagram, YouTube, and Google, and may use some or all data for marketing purposes.
Certain agents, employees, or third-party contractors and freelancers may be given access to your data by Recognition Express as and when it deems necessary. However, they will make reasonable efforts to keep it confidential, and shall use it only for the purposes set out in this Privacy Policy. Recognition Express will ensure on a best-effort basis that your data is kept confidential by its agents, employees, or third-party contractors and freelancers.
In the event of a transfer of ownership or any other change in the business of Recognition Express, Recognition Express may be required to sell or transfer any and all personal data (including customer lists and contact details) to a third party. Additionally, any and all information shared with Recognition Express by you, may be shared without obtaining your prior consent with Government agencies or any third party in accordance with the law in force for the time being.
You hereby provide your consent for the collection and usage of your sensitive personal data/information for the abovementioned purposes by Recognition Express and its agents. Recognition Express shall not be responsible for the authenticity of the personal information or sensitive personal data or information supplied by you or anybody acting on your behalf. While your data will be safeguarded using reasonable security practices and procedures that Recognition Express has put in place, Recognition Express shall not be responsible for a breach occurring due to factors beyond its control. In case of loss of package or any non-delivery thereof, Recognition Express shall not be responsible for any subsequent loss of your data and material, or misuse of your data and material by any third party.
Your information shall not be retained for longer than is required for the purposes for which the information may be lawfully used or is otherwise required under any other law for the time being in force, and shall be used for the purpose for which it has been collected.
If you would like to review the information you provided that is stored with Recognition Express, or if you would like to correct any information that you believe to be incorrect or incomplete, please write to our customer care team at customercare@recognitionexpress.ie for an amendment.
Should you wish to withdraw your consent for the utilisation of your personal data, or if you have any other grievances with respect to the processing of your personal data, please write to customercare@recognitionexpress.ie where you may reach our Grievance Officer. However, should you so withdraw your consent, Recognition Express reserves the right not to provide goods and services for which your personal data was required.
This Privacy Policy is subject to change without any prior notice. You are responsible for reviewing this Policy from time to time.